What card should I get to replace this HIS Radeon HD5770? Another brand of the same card? I can't deal with the crashing.

On 3/2/2010 2:02 PM, Anthony Q. Martin wrote:
I know for sure that I have the latest mobo bios....and I just found this comment on newegg (posted on 2/26/2010):

"

   *Pros:* It's not HERS?
   *Cons:* Anytime I boot up a game, 15 minutes later it crashes (or if
   I'm lucky and if all the graphics are on low, it'll just be choppy
   as h*ll) Went to RMA it, than found out there was a 2-4 week turn
   around time (with more than one(hundred) people online saying
   they've been waiting 5 weeks+ for it. I put my old video card into a
   build I was doing for someone else at the time, so even 2 weeks
   without my main computer is a bad thing, let alone 5.
   *Other Thoughts:* It still runs everything but games, but flash
   chops up every 10 seconds or so, barely noticeable, but it gets
   annoying after a while. Also, it gets 3k below the average score for
   the video card in Vantage... What on Earth did they do to my card?
   But definitly not buys from HIS again. I'd go $10 and get the
   SAPHIRE anytime.

"

I haven't been playing any games...only running the screen saver and Aero....yet the graphic card would crash (stating a problem with the driver).

I guess I should try some kind of game that really drives the card...because I haven't done that. Other than Aero, this card should be totally cool. WEI is the only thing I have run on this puppy...and I ordered it on Jan 14.

Looks like I'm going to take it hard on this one....

I can try removing the heatsink...before I toss it. I ought to give newegg some hassle about this, though.

On 3/2/2010 1:29 PM, Thane Sherrington wrote:
At 02:11 PM 3/2/2010, Anthony Q. Martin wrote:
Thane,

I can't download your reply for some reason...but I can read it on my phone...I have revision 2.0 of the P35-DS4 mobo. Thanks.

Well, assuming you have the latest BIOS and chipset drivers, then I think you have a bad card. One thing you could try (if you can't return it) is to take off the heatsink and replace the thermal compound. I've resurrected a couple of video cards that way - they would crash even when they were only on for a few minutes.

T


On 3/2/2010 12:07 PM, Anthony Q. Martin wrote:
Thane,

Which chipset do you refer to? I have a HIS Radeon HD5770. I've only had this card for about 2 months and frankly, it's been a bit of a problem from the getgo....the mobo is a Gigabyte P35-DS4. I've run WEI plenty of times...even with this card, mind you. I think I was using the 9.x driver and it worked fine then....giving a 7.4 on the WEI. Only after I went to this 10.2 driver (in either form) did the crashing of WEI start.

On 3/2/2010 11:55 AM, Thane Sherrington wrote:
At 12:44 PM 3/2/2010, Anthony Q. Martin wrote:
Ok...I used Driver Clearer to clean both the previous nVidia and the ATI drivers from my system.

then I went back and installed the ATI 10.2 CCC drivers.

The good news is I could actually see and open CCC and the ATI folder from the program menu. This is one thing I could not do previously as the drivers & software didn't install correctly. So, I can say from this taht Driver Cleaner actually helped out.

However, with the ATI 10.2 CCC and drivers loaded, Windows Experience Index crashes the computer. Now, I don't think this is some kind of litmus test or anything, but that is a basic app built into Win7...it doesn't seem right that it just completely crashes my system to a black screen.

Then you either have a bad card, or some sort of Windows corruption.
I run the WEI on all our machines and have never had it crash (on any card.) What chipset do you have?

T



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