At 05:24 PM 02/10/2014, Bruce Sinclair wrote:
Hello everyone. New Guy here. I have a new
Lenovo M83 mini-tower running Win 8.1 64bit Pro OS .
While “exploring” the C:\ folder ( BUT not the C:\Windows folder), I
either deleted or hid a set of files. I tried
to run the System Restore program to recover them.
I don't think System Restore restores all files -
it isn't an image, just protection for key system files.
I received the following error message:
“System Restore did not complete
successfully. Your computer’s system files and setting were not changed.
Details: System Restore could not access a
file. This is probably because an anti-virus
program is running on this computer.
Temporarily disable your antivirus program and retry System Restore.
An unspecified error occurred during System Restore (ox80070005)”
My guess is that your system restore point is
damaged. You could try a different restore point.
In my experience, Windows 8 is significantly more
flaky than Windows 7, so you may have issues with System Restore in 8.
Another possibility is that your hard drive is
corrupted/failing. You could try running a
CHKDSK before doing the System Restore.
T