Yeah, it seems to have taken most everybody in the industry completely by
surprise when Intel announced yesterday morning. The world changes fast
sometimes. LOL
On Tue, 01 Feb 2011 20:57:05 -0600, Greg Sevart <[email protected]> wrote:
We should also see a statement from Asus as soon as tomorrow indicating
what
their plans are. That'll determine if I use my 90-day window at the Egg
or
go to Asus directly.
There are a lot of opportunities to make this right to customers, but
it's
unlikely we'll see more than straight up replacement/repair. If they
offered
me a replacement, but would let me keep my "bad" board for some
reasonable
fee, that would be great. A discounted upgrade to a higher end SKU
and/or a
Z68-based board would be good too. I'm at least hoping to see a good
advance
replacement option. It'll probably all depend on how much, if any, Asus
has
to pick up, vs. whatever they get from Intel to handle this mess. It's
Intel's fault, no doubt, but I didn't my board from Intel--I bought it
from
Asus. The responsibility is on Asus to make things right with me, and
then
to turn around and have Intel make it right to them. I'm glad Newegg is
stepping in as well, and it's a credit to them, but I personally don't
feel
they have any responsibility to me at all.
Of course, it's all overblown. Supposedly Intel expected the impact to
be a
5-15% failure rate at 3 years. That's certainly bad, but it would have
been
nice if they had worked with their partners for a few more days to have
plans ready immediately for an issue that is unlikely to be experienced
by
most, and definitely not this quickly after release. Supposedly many of
their partners found out the same moment the rest of the world did.
Greg
-----Original Message-----
From: [email protected] [mailto:hardware-
[email protected]] On Behalf Of Stan Zaske
Sent: Tuesday, February 01, 2011 8:21 PM
To: [email protected]
Subject: Re: [H] Intel hit with chipset design flaw in Sandy Bridge
rollout
They pretty much had too but that's good news. Intel doing the right
thing.
Who'da thunk it.
On Tue, 01 Feb 2011 19:43:13 -0600, Anthony Q. Martin
<[email protected]> wrote:
> The Egg is extending the return period on p67/h67 mobos by 90 days or
> whenever the vendor gets the new parts ready, whichever is longer.
> Check your mail.
>
> I knew they would do the right thing.
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