Time to ask for help. I've been around and around this a few times. Problem: I bought a 2nd APC Back-UPS (good thing I did, with all the power outages here in CT), for the 2nd computer. P55 Gigabyte MB, 650 Watt Power supply. APC provides power monitoring software and funky RJ45 to USB cable from the UPS to the PC for communications. Roughly 90% of the time, the PC will not recognize the UPS. APC's main solution to this is to unplug and replug the cable unit the unit is recognized. As a baseline, I've had several USB mice, a couple of USB keyboards, a couple of Printers, a couple of USB hard drives and one ancient Canon scanner hooked up to this system and never have had something not be recognized. Except this UPS.
If I plug and unplug the cable enough times, it will be recognized. However, I have to do this at each and every time I power on or restart. Yes, legacy USB support is on in BIOS. I cannot find 'Advanced Power Management' in BIOS to turn it off. Unless someone knows of a real solution to this problem, I'm going to ditch the cable and the software and forget it. Anyone familiar with this problem? Thanks...Steve
