I've had a similar problem with ext usb drive, I usually get to recognized
better if I unplug it prior to boot up,
then wait for windows to let me log back into it before re-plugging.  Not
what you were looking for, I know, but that is my work around.

Rick Q
[email protected]




On Fri, Nov 11, 2011 at 8:52 AM, Steve Tomporowski <[email protected]>wrote:

> Time to ask for help.  I've been around and around this a few times.
>
> Problem:  I bought a 2nd APC Back-UPS (good thing I did, with all the
> power outages here in CT), for the 2nd computer.  P55 Gigabyte MB, 650
> Watt Power supply.  APC provides power monitoring software and funky
> RJ45 to USB cable from the UPS to the PC for communications.  Roughly
> 90% of the time, the PC will not recognize the UPS.  APC's main
> solution to this is to unplug and replug the cable unit the unit is
> recognized.  As a baseline, I've had several USB mice, a couple of USB
> keyboards, a couple of Printers, a couple of USB hard drives and one
> ancient Canon scanner hooked up to this system and never have had
> something not be recognized.  Except this UPS.
>
> If I plug and unplug the cable enough times, it will be recognized.
> However, I have to do this at each and every time I power on or
> restart.
>
> Yes, legacy USB support is on in BIOS.  I cannot find 'Advanced Power
> Management' in BIOS to turn it off.
>
> Unless someone knows of a real solution to this problem, I'm going to
> ditch the cable and the software and forget it.
>
> Anyone familiar with this problem?
>
> Thanks...Steve
>

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