Lockouts can happen for a couple issues.  In the majority of the cases I've
heard of this happening because the account has been compromised and either
the bad guy now has control or the service locks down the account until
they can figure out who is the real owner.  But sometimes an account
lockout happens for a technical reason, such as corrupted data.  I have
heard of that happening a lot less often with Gmail, but it does happen.  I
can't recall a case where the person eventually didn't get their data back
but I guess it could happen.

All the more reason to make sure your cloud email is backed up somewhere,
but that's pretty much a rule of thumb for any cloud service.

---------
Brian




On Wed, Feb 22, 2012 at 1:42 PM, Anthony Q. Martin <[email protected]>wrote:

> it sounds like you are saying the lockouts are due to week
> passwords...isn't that a user issue?
>
>
> On 2/22/2012 1:38 PM, Thane Sherrington wrote:
>
>> At 08:43 PM 21/02/2012, Brian Weeden wrote:
>>
>>> There isn't.  Either you run the email server yourself and deal with all
>>> the pain that comes with, or use a webmail provider and pray your account
>>> doesn't get locked out.  The odds of it happening are very, very slim but
>>> it really sucks when it does happen.
>>>
>>
>> Actually, Hotmail lock outs are very common (we deal with a couple a week
>> these days.)  If you are committed to Hotmail (or any web-based system)
>> then a really strong password system (Gmail does a double security system
>> that would make it my choice.)  You can get a for pay Gmail account which I
>> assume would come with phone support.
>>
>> T
>>
>>
>>

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