My sister has a Dell Studio1536 laptop running Vista home Premium.
Itunes and Tomtom are the only apps on it besides the ones that came
with it. My sister uses her IE browser, and Word and that is it.
Everything is setup for auto update and it has been continually updated.
Unfortunately, , it has a big software problem.. I get ATI driver
error on startup, the program shortcuts in the start menu are gone.
It won't do a windows update. It won't let me create an THE
Administrator account. It won't let me view anything on the C drive
unless I am using Opus from a flash drive. A lot of the settings have
disappeared. The desktop icons have disappeared.
This is a computer with Vista Security on high, and Mcafee running in
the background. I ran a Clamwin scan and I couldn't find a virus. I
ran a SFC scan and it showed corrupt files that it could not fix.
There is no Restore points available. Using OPUS I was able to copy
the My Documents folder and save her data to a flash drive. Something
happened to it that corrupted OS files. I have the data so there is
no point in trying to repair this.
What I want to do now is use the Dell Restore partition but I don't
know how to go about it. If there was a disk, my sister does not
remember it, I see the Restore partition but how does it work. I
don't have any programs in the start menu so if that is how I start
it up....what exe am I looking for?
thanks
- [H] Dell 1536 Studio Winterlight
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