On 09/11/2012 03:20 PM, Winterlight wrote:
My sister has a Dell Studio1536 laptop running Vista home Premium.
Itunes and Tomtom are the only apps on it besides the ones that came
with it. My sister uses her IE browser, and Word and that is it.
Everything is setup for auto update and it has been continually updated.
Unfortunately, , it has a big software problem.. I get ATI driver
error on startup, the program shortcuts in the start menu are gone. It
won't do a windows update. It won't let me create an THE Administrator
account. It won't let me view anything on the C drive unless I am
using Opus from a flash drive. A lot of the settings have disappeared.
The desktop icons have disappeared.
This is a computer with Vista Security on high, and Mcafee running in
the background. I ran a Clamwin scan and I couldn't find a virus. I
ran a SFC scan and it showed corrupt files that it could not fix.
There is no Restore points available. Using OPUS I was able to copy
the My Documents folder and save her data to a flash drive. Something
happened to it that corrupted OS files. I have the data so there is no
point in trying to repair this.
What I want to do now is use the Dell Restore partition but I don't
know how to go about it. If there was a disk, my sister does not
remember it, I see the Restore partition but how does it work. I don't
have any programs in the start menu so if that is how I start it
up....what exe am I looking for?
thanks
1. If your computer is running, Click *Start > Restart*
2. While the computer starts, press the *F8* key, until the Advanced
Boot Options menu appears
3. Using the ? *Down Arrow* , select *Repair Your Computer* and press
*Enter*
4. *Select your language* and click *Next*
5. Log in as an Administrative user, and click *OK*
6. Click *Dell Factory Image Restore* from the System Recovery Options
pauls
