Wow, that sucks that they are no responsive to their customers! ---- Julian
On Tue, Oct 23, 2012 at 6:53 PM, Robert Martin Jr. <[email protected]> wrote: > The PBO Alpine is a player I was waiting to get my hands on from the first > pre-release reviews. I payed around $100 or so about 7-8 mos ago. The player > itself is very small and light (tends to tip back from weight of HDMI cord). > The interface is OK and the Alpine does play just about any media you throw > at > it. > > The negative issues include complete lack of support for this device. The > firmware to fix a bunch of annoying issues was promised about 6 months ago > and > forum members are still waiting. There has been no update from Patriot staff > and in fact they deleted whole post topics on the Patriot Alpine Forum, when > users were complaining about issues and lack of updates and company support. > I > was a regular poster there and have seen lost of peoples posts disappear > recently. > > Patriot staff do not respond to inquiries about matrix firmware that was > promised ages ago, and if you complain your post will mysteriously disappear. > This player has promise but will never be what it should until someone > outside > patriot writes a decent ROM for it. > > Biggest issue will be seen by anyone who has a lot of video files. The videos > are all randomly ordered, you can't search them, and without a fix one of the > forum admins posted, you can't even read the whole file name, only the first > word or two. This means that any episodes of a series are displayed where you > can't tell which one you are looking at. Do you have any directories with a > few > hundred files? I do. Get ready to scroll through them one by one until you > find > the one you are looking for. You can't jump pages, you'll have to scroll at a > snails pace through hundreds of videos until you get fed up and use another > player. > > I'm boycotting Patriot products for the time being, due to very unprofessional > forum policies and complete lack of support or communication with customers. > > lopaka
