On Thu, 19 Feb 2009, Joshua Rodman wrote:
> On Thu, Feb 19, 2009 at 07:17:15AM +0100, Aristotle Pagaltzis wrote:
> > * Joshua Rodman <[email protected]> [2009-02-19 06:40]:
> > > Then the next generation of idiots
> >
> > http://www.jwz.org/doc/cadt.html
>
> Yes, I have observed this pattern in action at my employer who I will
> unfairly neglect to identify. I added the link to the bug tracking
> entry when I found the closed item that said essentially "well we'll
> just close all these and see if anyone complains again in the new
> version".
>
> Of course, I found it because that bug--how could it be otherwise--
> existed in the new version in an essentially identical form.
I deal with one copmany that does this approximately every 6 months.
However, they inadvertantly keep me informed because they have an
automatic customer-satisfaction survey that gets sent out every time a
ticket is closed. So every 6 months I get a pile full of surveys in the
mail and know it's time to go back and reopen the tickets.
--
Andy Dougherty [email protected]
