Hi all,

I think we could possibly improve our and JIRA's interaction with
email.  I think two areas are particularly needy:
- JIRA should not start new threads (most of us use gmail) just "cuz"
- We should be able to reply to a JIRA thread and have the comments
recorded in the ticket itself

Most other ticket systems can do this.  Why not JIRA?  Anyone know?

-ryan

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