Hi Oren, You can tell your customers anything that you want to. All I can say regarding the version is that this is the final version until the next update and that there are no release planned between January 2 2004 and August 1, 2004.
Tk Open Systems is providing free telephone support for installation and user problems (not StarBasic or programming problems) until the end of March 2004. This support is in fact paid for by Sun Microsystems and the Israel Ministry of Finance. At that time the support from Sun and the Ministry for support will end and users who need support can purchase support from Tk Open Systems or anyone else who wants to provide it. Organizations who have a large number of OOo installations (like over 100) and need high-availability helpdesk type support can purchase such support services from Team. The Team package of supoprt includes second level support provided by Tk Open Systems. Contact Yaacov Piron at Team for more info. There is a possibility that Malam will provide support as well. Taldor has also expressed some interest in providing support services, so I believe that in a year or two we will have a very open and active market for Star Office/OpenOffice support services, with involvement of most of the major IT service suppliers in Israel. Tk Open Systems has provided programing support (UNO interface programming) for several companies who have integrated OpenOffice or StarOffice into their products. Regards, - yba On Wed, 26 Nov 2003, oren&anat wrote: > > Jonathan, > The question is weather I can tell my customers that this is the final > version? > I do not believe that any of the, will consider installing a non final > version on their computers... > And one more Q, who will support these guys once they have installed the > OOF? This is very critical to them as well. > Oren. > -----Original Message----- > From: Jonathan Ben Avraham [mailto:[EMAIL PROTECTED] > Sent: Monday, November 24, 2003 1:19 PM > To: oren&anat > Cc: [EMAIL PROTECTED] > Subject: RE: Open Office RTM > > Hi Oren, > There's no "final" date. We will have the first commercial quality version > out next week. You can download the RC5 preview now from > www.openoffice.org.il. The release next week will be essentially the > same. We will have a bug fix release out in January, and a major update > release sometime towards the end of the summer, depending on the general > OpenOffice work plan. > Regards, > > - yba > > > On Sun, 23 Nov 2003, oren&anat wrote: > > > This is great, do you have a date for the final version? I got requests > from > > some companies to test the final product and analyze wheather it is > suitable > > for installing in their offices. > > Oren. > > > > > > -----Original Message----- > > From: Jonathan Ben Avraham [mailto:[EMAIL PROTECTED] > > Sent: Sunday, November 23, 2003 7:02 PM > > To: oren&anat > > Cc: [EMAIL PROTECTED] > > Subject: Re: Open Office RTM > > > > Hi Oren, > > The Israeli government ministries are using the RC5 version currently > > available for download on www.openoffice.org.il. Tk Open Systems will be > > releasing a new version of RC5 with improvements in the Hebrew of the user > > > interface and support for Solaris early next week. We plan to have a final > > > Hebrew RC5 version available in two weeks. > > Regards, > > > > - yba > > > > > > On Sun, 23 Nov 2003, oren&anat wrote: > > > > > Any one knows when Open Office in Hebrew is RTM? I heard that some > > > government offices are already using it. > > > > > > Oren. > > > > > > > > > > > > -- EE 77 7F 30 4A 64 2E C5 83 5F E7 49 A6 82 29 BA ~. .~ Tk Open Systems =}------------------------------------------------ooO--U--Ooo------------{= - [EMAIL PROTECTED] - tel: +972.2.679.5364, http://www.tkos.co.il -
