Hi Amir,

It's mandatory because some services (smtp, for example) carry a
potential for abuse. In case of a problem or dispute we need to be
able to reliably contact our customers. As we serve customers from all
over the world, we have found no other reliable means of
identification than payment details. Of course, we're always looking
at new ways of providing those details to us so that people can use
the methods they feel most comfortable with.

Best,

Morten

On Jan 11, 9:40 am, Amiruddin Nagri <[email protected]> wrote:
> I have been using heroku for sometime, and want to try the free add ons that
> heroku offers.
>
> But I am not comfortable with submitting my credit card information unless I
> am purchasing any paid services.
>
> Can the verification process be relaxed and the free add-ons be accessible
> without submitting any sort of credit card information.
>
> Regards,
> Amir
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