I feel entirely comfortable putting "serious" applications on Heroku.
The platform is reliable, the speed of configuration and deployment is
unbeatable, the service options are terrific, the price is unmatched.
The alternative - having to do all those things myself that Heroku
does for me - would be a huge burden.

But Heroku isn't perfect.  I'm sure they are working on improving
their tech support response, but the company is small and growing.  I
do not expect them to get all the operational kinks worked out for
another year or more.  In my case, I can be patient.

If high-uptime is critical for your app, you'll need to figure out
ways to work around hiccups & outages & response delays.  Perhaps you
could distribute your application across multiple Heroku instances so
that app outages would only be partial.  Or run parts on another
platform.  I don't think there's one approach that will work for
everyone.

Good luck,
-Jason


On Sep 16, 1:06 pm, Mike <[email protected]> wrote:
> Are people comfortable with using Heroku on serious applications? If
> so, how did they come to that decision?
>

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