Same thoughts here.
The support request is not as fast as other providers I use. I didn't
have critical issue (except for a problem to a primary key of the
database, not set correctly during a push, that I solved myself) but
I'm a little scared about the fact to stay offline with a slow support
response.
And yes, I'm a paying customer.

On Sep 16, 10:22 pm, Abel Tamayo <[email protected]> wrote:
> Yeah, it can be frustrating some times. I have hope that they will improve
> in this particular aspect soon though, so I'll stay true to Heroku.

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