It would be nice if Heroku at least offered paid support or at least made their it clear on their website that this is available - much like Engine Yard. We're seriously considering migrating to EY from Heroku at the moment because primarily of the support that is available from EY when it's needed.
On Sep 17, 8:44 am, Daniele <[email protected]> wrote: > Same thoughts here. > The support request is not as fast as other providers I use. I didn't > have critical issue (except for a problem to a primary key of the > database, not set correctly during a push, that I solved myself) but > I'm a little scared about the fact to stay offline with a slow support > response. > And yes, I'm a paying customer. > > On Sep 16, 10:22 pm, Abel Tamayo <[email protected]> wrote: > > > > > Yeah, it can be frustrating some times. I have hope that they will improve > > in this particular aspect soon though, so I'll stay true to Heroku. -- You received this message because you are subscribed to the Google Groups "Heroku" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
