Yeah, let's bend over and take, while still supporting them

> From: [email protected]
> To: [email protected]
> Date: Tue, 6 Jan 2009 00:50:56 -0600
> Subject: Re: [hlds] Valve It's Time To Listen And Answer!
> 
> Thank you.. 
> 
> Really month after month it's the same complaints about Valve yet month
> after month nothing changes.. We really don't need 15 people saying the same
> thing over and over and over... 
> 
> I understand that this is a serious issue and it was brought up I just don't
> see what complaining over and over about the same thing will do?
> 
> I'm with you guys I'm just sick of the same emails just from a different
> person day after day. I would like this list to get back to helping people
> with the issues that was can address without valve...
> 
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Aaron Rapp
> Sent: Monday, January 05, 2009 11:51 PM
> To: 'Half-Life dedicated Win32 server mailing list'
> Subject: Re: [hlds] Valve It's Time To Listen And Answer!
> 
> Hi SakeFox, 
> 
> I don't think that this is the place to post this. Again, this mailing list
> is for information exchanging between server admins. It would be best if you
> posted about your concern on a Valve forum. 
> 
> In light of that fact that others will post on this subject here, and I
> can't prevent that....I will say the following:
> 
> Secondly, you should realize that it is just about every company's policy to
> not admit fault. For a company the size of Valve, this is essential. It
> keeps the amount of negative feedback from reviewers and writers alike, down
> to a minimum...which gives the rest of us the illusion of "a good company".
> Let me assure of this....they are listening. They take everything we say
> here or elsewhere and it gets put into an excel spreadsheet. In their weekly
> meetings, they discuss each item and prioritize it. Unfortunately, their
> position on each item might be different from yours and yours may be
> different from mine. One thing you learn very quickly, in this business, is
> that you will never make everyone happy. You have to make the most of the
> resources you have at the moment.  
> 
> That's all I can say on that. I hope you understand. It's hard to see the
> entire other side of the river until you're actually standing over there. 
> 
> Regards, 
> 
> Aaron Rapp
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of SakeFox
> Sent: Monday, January 05, 2009 9:34 PM
> To: Half-Life dedicated Win32 server mailing list
> Subject: [hlds] Valve It's Time To Listen And Answer!
> 
> I posted this in another thread, but it wouldn't be good to steal it or
> really bring that thread down so i thought i would just make a new one.
> 
> I don't know how many people will post in this or if it will go anywhere,
> but it's time to make a post to tell valve how we feel. I used to defend and
> help them, but now it's almost like what's the point.
> 
> quoted from other post
> "you guys haven't realized yet that valve has stopped caring about there 
> games? We have been waiting for over a month for a fix for tf2 hell 
> there are still some bugs from the beta that they still haven't fixed. I 
> used to monitor my little bug list in the forums, but patch after patch 
> maybe only 2-3 bugs would actually get fixed i started to realize valve 
> doesn't give a crap about how there games run and that became overly 
> noticed when they refuse to fix the map change error in TF2 and L4D.
> 
> Valve will not reply to your issue nor do they care. they will not 
> reply to us about any other bug. just give up"
> 
> 
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