It's not that at all, at least not for me. Flagrant generalizations of the 
entire list? Hyperbole. 

Bugs have severity. In the software development industry, you have "Minor" bugs 
(cosmetic, no functionality broken), Serious bugs (Limited functionality) and 
Show Stoppers (like the kind of bugs that wipe out an entire server's 
population). 

I've already stated that Valve are visionaries in this field. And I assure you 
- I have a life outside of this list :)

We don't need to stop to think about Christmas when our servers are crapping 
out left and right because of Valve's lack of QA. This should have been caught 
and fixed long before the christmas season.

And I disagree with you on us not being the boss of Valve. We pay for their 
products. Without us to support them, Valve is doomed. *WE ARE THEIR BOSSES* as 
it is OUR money that powers their company. As such, I don't feel they are 
entitled to any such "break" when a huge problem like this exists. 

If it were MY code at MY job dropping client connections like this, I would be 
under immense pressure to fix it. And I would be very wise to acknowledge this 
and move forward if I want to KEEP my job. 

But what do I know. I'm just some kid who's got a wife, 3 kids and a $4400 
mortgage. It's not like *I* matter!

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Richard Eid
Sent: Tuesday, January 06, 2009 11:13 AM
To: Half-Life dedicated Win32 server mailing list
Subject: Re: [hlds] Valve It's Time To Listen And Answer!

If Valve doesn't do everything we say, they suck.  If Valve doesn't fix
everything now, they suck.  If Valve doesn't kiss our asses every second of
every day, they suck.  They don't care, they won't fix this, they refuse to
fix that.  All they want is our money.

You all sound like a broken record.  And worse than that, you have no lives
outside of this thing we have here.  Did anyone stop to think that since
they all busted their asses for who knows how long getting Left 4 Dead out
the door, while providing updates to TF2 the whole time, that maybe...just
maybe, they'd want to take a break for a little while during the holidays?
You know...so they could spend time with their families.

Honestly, since release of TOB, there have been a relentless amount of
updates to their products.  In the time that has passed from TOB until now,
the only people being neglected were probably most of the families of Valve
employees.  Does anyone feel they deserve a little break?

They're ignoring us?  Really?  You think so?  Does anyone here subscribe to
HLCoders?  A little civility goes a long way.  In my opinion, Valve isn't
ignoring this list, they just don't want to reply.  I swear, this list =
SPUF sometimes.  Any two words they say are held against them forever.

I know that a lot of kids subscribe to this list, so it would be difficult
for a lot of you to understand, but there is such a thing as priorities in
life.  Gaming is not as high on that list once you have a family to take
care of and a boss to answer to.  And you are not the boss of anyone at
Valve.

Valve knows about the problems, obviously.  You all keep saying the same
things over and over.  Give them a break.  Just because you didn't have
anything to do for the past couple of weeks doesn't mean they had to sit
around and hop on every little problem we have.  What happens when updates
are released to address the current existing issues?  Are you going to
apologize for acting like a bunch of assholes or are you going to feel
stupid for saying things like, "Valve doesn't care about their games
anymore"?  Wait...I know.  90% of you will say, "Finally."  5% won't be
happy no matter what.  4% will bring up another issue that Valve is
ignoring.  And 1% will say, "Thank you."

Yes, we paid money for the game.  But $50 does not give you the right to
treat the people trying to help you like shit.  Sometimes the problems that
you claim are easy fixes may not be so easy to fix.  And since most of you
know for a fact that it's an easy fix, there's always [email protected]
.

Grow up.  They are aware of the problems.  Like Aaron said, there are your
priorities and then there are business priorities.  Just because the issues
high on your list may not be high on theirs doesn't mean they're ignoring
you.  But then, it would be stupid of me to assume that most of you would
understand any of that, especially given your attitudes over the past few
months.

                                                    -Richard Eid
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