The reason why Valve don't reply with information all the time is all 
about managing expectations.  Its often much better to say nothing at 
all until the problem is resolved, so then you're not having to deal 
with the expectations that saying something brings with it.  If Valve 
were to say "yes, we're currently working on it", most people would 
assume the fix would be out in days, whereas there could be 
complications that arise that may mean a fix takes weeks (or longer) due 
to issues that are only known to Valve, whereas the public assumption 
would be that it was a simple fix.

Its pretty much a situation of damned if you do, and damned if you don't.

When it comes down to it, this problem with the server segfaulting on 
start-up isn't a total show stopper as the server does eventually start, 
its more of an annoyance for server admins if anything right now.


[email protected] wrote:
> If you were subscribed to the hlds (non linux) list you'd see the
> disproportionate number of complaints there.
>
> I'm not saying all of the posts are good; just that there are a lot of
> them. The posts on this list are far more relevant and on-topic.
>
> I think it is just a matter of the squeaky wheel gets the grease.
>
> Regardless of Windows or Linux, they do need to work on communication a
> little more. If nothing else, hire 1 person to handle reading/replying
> to the lists - even part time. You know... actually support the people
> who run servers. We're the ones paying for hardware and bandwidth, not
> them.
>
>
> --
> Andy
>   


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