On Wed, 18 Feb 2009 15:54:36 +0900
Ben <[email protected]> wrote:

> The reason why Valve don't reply with information all the time is all 
> about managing expectations.  Its often much better to say nothing at 
> all until the problem is resolved, so then you're not having to deal 
> with the expectations that saying something brings with it.  If Valve 
> were to say "yes, we're currently working on it", most people would 
> assume the fix would be out in days, whereas there could be 
> complications that arise that may mean a fix takes weeks (or longer)
> due to issues that are only known to Valve, whereas the public
> assumption would be that it was a simple fix.
> 
> Its pretty much a situation of damned if you do, and damned if you
> don't.

I understand the point you are trying to make but I just don't buy into
that.  I believe that most admins on this list are smart enough to know
that fixes don't magically appear.  Even more so since this is the
hlds_LINUX list!  Do people who use bugzilla or any other means to
report bugs on other projects expect a fix in the next hour?  I doubt
it.  We're smart, if they explain to us, we'll understand.

Regardless, Valve's lack of bidirectional communication with the admin
community is more likely a result of a lack of resources or time than
a conscious effort to ignore and annoys us in the hope of not crushing
our dreams regarding the next patch.

-- 
Ravnox

_______________________________________________
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds_linux

Reply via email to