Its a known bug that hats will sometimes not show until the second time a
player hits a resupply cabnet.
There's a sourcemod plugin by EHG that fixes that.

This might be part of your problem with hats sometimes being visible.
 On Aug 13, 2011 7:37 PM, "Evan" <[email protected]> wrote:
> Hey everyone,
> I was just wondering if anyone else is having a problem where some hats
are
> not showing up for clients. Players are reporting that they cannot see a
> lot of hats or other cosmetics on other players, but they can see them on
> other server. I have search through the interwebs and found a lot of posts
> about people wanting hats or the drop rate... nothing like this. I am not
> sure if it is a client issue or a server one or if there is something I
can
> do to fix it.
>
> More info on when this is happening:
> Some times I will see a hat that others cannot see and vise-versa. Some
> times the hat will appear fine one second, then when the player dies and
> re-spawns the hat is gone. The clients cannot see their own hats when they
> taunt as well. I have updated the install with -verify-all in case maybe
> for some reason the server was missing model and causing this issue, but
it
> did not work. Any ideas?
>
> --
> Evan S.
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