IMO, IRC can be used for quick requests and quick help. It's a lot easier
to offer help over a chat channel than over some messaging system that
requires a page refresh in order to get the messages.

Just including a link to here https://kiwiirc.com/client/irc.oftc.net/hot
with some explanation could be enough (users only have to chose a nickname
and click "Start"). A more integrated solution would be to embed the chat
client in the tasking manager (see https://kiwiirc.com/embedding).

If the channel becomes too crowded, it can always be split into multiple
channels (f.e. per task).

For longer-term help. I think the querying system I proposed earlier would
be good enough. With some default queries (i.e. show all tiles you closed),
it would be able to show a lot of conversations at once.

Regards,
Sander


2014-08-31 1:52 GMT+02:00 Nick Allen <[email protected]>:

>  Pierre,
>
> A help channel or some form social help channel would be good, but in
> order to ask for help, the mapper needs to realise they are doing something
> wrong, or don't know how to do something.
>
> The new mappers in this thread are consistently asking for someone to
> check their work, and provide feedback so they know what to do to improve.
> The validation process is good for this as well as quality control - but it
> would be nice if we made it easier for the new mapper to receive the
> comments, and if needed for the validator to pass them.
>
> I don't know if it is easily achievable, but perhaps a system where the
> validators comments are more easily available to the mapper, unless they
> opt to not receive them. I know that MSF & BRC were keen to offer help, and
> I know that the few mappers that have replied to this thread are asking for
> this feedback.
>
> It would be good if more mappers replied, especially if they are new, so
> we have an idea as to whether it is worth investigating further.
>
> Regards
>
> Nick (Tallguy)
> --
>
> Nick
>
> Volunteer 'Tallguy' for
> https://wiki.openstreetmap.org/wiki/Humanitarian_OSM_Team
>
> http://www.openstreetmap.org/user/Tallguy
>
> Treasurer, website & Bonus Ball admin for
> http://www.6thswanleyscouts.org.uk/ ([email protected])
>
> _______________________________________________
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> [email protected]
> https://lists.openstreetmap.org/listinfo/hot
>
>
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