Shannon, this sounds like the cover safety switch is not opening when you lift the cover. The switch is located in the top of the right side cover. It may just be jammed closed. Check it out. David
I'm new to this forum, and actually new to printing on large format printers completely. I don't have a lot of experience in this field, but am assisting an uncle who owns several convenience stores, has a Roland Color Camm 600 for vinyl cutting/printing (although the thermal printhead appears to be broken), and an HP 5500 PS UV. I am having some issues with the 5500. To start with, when I first attempted to use it, I discovered the belt assembly was completely messed up, with the belt twisted underneath the pulley wheel. We have replaced that successfully, and now are having issues with printheads. I assume because this machine sat unused for quite some time, the printheads are clogged. I ordered some replacement heads and cleaning kits... but when I attempt to change them, the printer assembly wants to jump back to it's "home" under the right cover. I have followed the instructions in the manual and on the front message display, but it doesn't seem to prevent the assembly from wanting to move. Am I missing something here? Anyone have advice to assist me? I appreciate your feedback! Sincerely... Shannon << File: ATT00004.html >> Website: http://groups.yahoo.com/group/HPDesignJet_Printers Post message: [email protected] Subscribe: [EMAIL PROTECTED] Unsubscribe: [EMAIL PROTECTED] List owner: [EMAIL PROTECTED] Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/HPDesignJet_Printers/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/HPDesignJet_Printers/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
