Hi Laura,

First of all, I think that driver should be fine. I've used that one before. 
But I think also, to help more, you'd have to let us know what settings you 
have in the Print with Preview window in photoshop and what settings you have 
in the driver, regarding the color etc.

If you are using the out of gamut warning and the profile space you are going 
to is the one that was made for the printer, then either that profile was made 
wrongly, or it is correct, but some other setting is wrong. After upgrading the 
firmware of the printer, have you done all the alignments and calibrations on 
the printer, especially for the media you are using? When you print a palette 
demo on the machine, the driver is not used. When you send a print from your 
PC, the settings in the driver should overwrite the palette settings, if it's 
set to software. If you set it to Factory, A or B, you might get different 
colors.

Important thing, what settings do you have in the Print with Preview window in 
CS2? And in the driver's color tab.

Cheers
T


----- Original Message ----
From: laura <[EMAIL PROTECTED]>
To: [email protected]
Sent: Monday, April 30, 2007 12:09:14 AM
Subject: [HPDesignJet_Printers] Out of gamut and color management problems - 
long









  


    
            Hey all.



Am having a bit more problems so here I am again.



I upgraded the firmware and software on the HP Designjet 5000.  The 

driver upgrade is 5.35 using HPGL/2.  I need to stress that this is 

for a reproduction print of a digital painting.  When I use the out 

of gamut warning, the entire image (80%) is now out of gamut and has 

turned into a dull grey with no detail.  



I have been using Photoshop CS2 and I have had my monitor and 

printer profiled for the new paper.  I printed out a palette demo 

which printed 2 of the same palettes so I don't know if it was 

factory, A or B. The A and B palettes are still set at factory.  The 

color printed was definitely the color that was not printing on the 

print.  Could I have a corrupt driver, firmware.  Any suggestions?

  

It printed perfectly prior to the upgrade and I did set a restore 

point which did not hold for some reason. So I am unable to return 

to the prior driver. I upgraded because I received an auto 

notification for my hp profile. 



My big question now is when I printed the palette all the colors I 

could ever want printed perfectly, so that is sort of leading me to 

believe the driver is working correctly.



On the HP Forum it had me do a proof with CMYK which looked great, 

until I printed.  The print did in no way match the monitor profile. 



Again, any suggestions would be so appreciated. I have a deadline 

this week to make.



Thanks so much.



Laura





    
  

    
    




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