Hey all.

Am having a bit more problems so here I am again.

I upgraded the firmware and software on the HP Designjet 5000.  The 
driver upgrade is 5.35 using HPGL/2.  I need to stress that this is 
for a reproduction print of a digital painting.  When I use the out 
of gamut warning, the entire image (80%) is now out of gamut and has 
turned into a dull grey with no detail.  

I have been using Photoshop CS2 and I have had my monitor and 
printer profiled for the new paper.  I printed out a palette demo 
which printed 2 of the same palettes so I don't know if it was 
factory, A or B. The A and B palettes are still set at factory.  The 
color printed was definitely the color that was not printing on the 
print.  Could I have a corrupt driver, firmware.  Any suggestions?
  
It printed perfectly prior to the upgrade and I did set a restore 
point which did not hold for some reason. So I am unable to return 
to the prior driver. I upgraded because I received an auto 
notification for my hp profile. 

My big question now is when I printed the palette all the colors I 
could ever want printed perfectly, so that is sort of leading me to 
believe the driver is working correctly.

On the HP Forum it had me do a proof with CMYK which looked great, 
until I printed.  The print did in no way match the monitor profile. 

Again, any suggestions would be so appreciated. I have a deadline 
this week to make.

Thanks so much.

Laura





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