That's a really unacceptable response. I'd escalate until I got
satisfaction.
On Jul 27, 2007, at 1:09 PM, Don Feinberg wrote:
HP says: "this is normal. use a different paper".
What a mistake my purchase was!
Don Feinberg
[EMAIL PROTECTED]
From: [email protected]
[mailto:[EMAIL PROTECTED] On Behalf Of Keith
Douglas
Sent: Friday, July 27, 2007 4:10 PM
To: [email protected]
Subject: [HPDesignJet_Printers] Roller Marks on the paper 130nr
Has anyone been able to get rid of the marks? Really bad on the HP
gloss paper