--- In [email protected], "Keith Douglas" 
<[EMAIL PROTECTED]> wrote:
>
> Has anyone been able to get rid of the marks?  Really bad on the HP 
gloss paper
>

Yes, after HP service swapped the rollers behind the so called Cleanout 
Assembly to no success I got my hands on the swapped parts and I was 
able to find a simple solution.
Let me try to explain what I did:
When you open the Cleanout Assembly on the back you can see nine big 
rubber rolls which are motorized. The countpart of these rollers are 
again nine very small plastic rolls about 10mm wide putting (too much) 
pressure onto the paper surface from the top onto the rubber rolls.
The axle of these plastic rolls is a spring about 20mm long. To get 
these springs out without taking everything apart you just need to move 
the rubber gum of the larger rolls aside a bit (to release the 
pressure), turn the whole feeder until the the small rolls nearly fall 
out of its mounting.
You can then grab the spring using tweezers, bend it like a U letter 
and put it back again. You need to play a bit to find the proper amount 
of bend and repeat this step for all nine rolls. 
I really dont know if this has an influence on proper tracking for 
lightweight papers, but in case of the two PPP I had no problems so far 
and I can now definitly leave the roll mounted overnight without 
damaging the surface any more.

regards 




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