John, I've posted some problems I've had with the 44" Z3100 but those are long gone now. I received my printer Jan. 2007 and had some problems after about a month. They were major but, HP replaced my printer and I've been relatively issue free since. A couple of problems that HP support helped me with immediately. I've been very happy with results I get. I print on Lex Jet Satin Canvas, HP Professional Matte Canvas, HP Hahnemuhle Smooth and Textured Fine Art Paper, HP color lucent backlit material, Kodak ID Premium satin, HP ID Premium Gloss, Epson Canvas, Hahnemuhle Premium Pearl and some others from time to time without any problems. No roller marks etc. I've produced color profiles with the printer for all these media without problems each time I replace an ink cart. I print both color and B&W regularly. My clients are overwhelmingly satisfied with their prints. I print photographs and reproductions of original art (oils, watercolor, pastel, pencil, charcoal). Ink usage is very economical and cost effective. I get my ink and some paper from IT Supplies, some from Lex Jet and some from HP. My experience with HP support, with a couple of early exceptions, has been excellent. Any individuals experience with support HP's or other mfg's. will depend on the sophistication of the user and the particular support person you get. Some times you just have to move along the food chain and ask for a supervisor. I purchased mine from Plotter Pros in CA and received very good help and advice from them. I've also follow the comments on Luminous Landscape as well as this forum and my conclusion is that these are a minority of the users. Generally those pleased with the printer really have no reason to post comments. The forum is really designed to help people with problems and therefore is biased in that direction. This is a very sophisticated printer and users and potential users must realize the complexity of this equipment. It is not a simple plug and use system. When maintained and used properly it produces magnificent, consistent results. Several years ago I used Epson's but got so tired of the waste and clogged heads among other things such as poor support, passing the buck, bad ink, poor construction etc. I switched to HP. I've very happy with HP ever since. I have the Z3100, 5000 UVPS and B9180. All print very well. If a user uses common sense, keeps up with updates, third party suggestions, and maintains the equipment there will be minimal problems. But, it is still a complex devise and things will go wrong from time to time just like with any such equipment. In the end all the printers print well, some better than others in different users environments. We all have our personal preferences and unfortunately you can't tell if the printer fits yours until you try it. I just look at the available features and pick the one I think will suit me best assuming it works properly since there will be problems with them all at some time. If you want to discuss this more extensively contact me off line. Good Luck.
Richard Richard Galosy Photography ...A Simple Elegance gallery & studio 317 E. Grand River Ave. Old Town Lansing, MI 48906 517-719-1913 [EMAIL PROTECTED] RichardGalosy.com **************Start the year off right. Easy ways to stay in shape. http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489
