--- In [email protected], "James Walden " <[EMAIL PROTECTED]> wrote: > > After doing a search on this forum for a topic similar to the subject line of this post, I've > found that others are reporting similar problems back through Mac OSX 10.4. > > On opening System>Library>Printers>hp>Utilities> all the maintenance app's are there, > but no matter which one I open, I always get the Printer Selector Utility. Then, when I > double click on the 130 nr printer icon, I get an error message from HP's website: "The HP > Designjet 30/130 series system maintenance utility has exited because it is unable to > communicate with the printer. Please check the connections to the printer, check that the > printer is turned on and not printing, then launch HP Designjet 30/130 series system > maintenance utility again." > > I'm currently using Mac 10.5, and after contacting HP support and reporting that the printer > driver update (v3.0) on their website is older than the driver that came on my new > Mac Intel Desktop (v4.2.2), the HP rep suggested that I talk to a technician, and since my > extended service contract had expired, HP would charge me $35. to do so. In response, I > politely suggested that if HP wasn't going to support its printers because of their rather > obvious strategy to get me buy a newer model, that I would take my business back to Epson > and buy the 3800. And that's exactly what I'm going to do! Goodbye HP... >Yes, HP trying to charge $35 for the privilege of reporting bugs and design flaws with their products really makes me angry too.
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