Hi Till, I want to make sure I understand the problem. Based on your feedback it looks like the second scan job never gets started and timeout with an error. Sounds like the first scan job hangs the LJ3390. Is this correct?
Does this happen with any Scan Mode - lineart, grayscale or color? Does this happen with USB or network? Are you using flatbed scanning only, no ADF? How about compression - jpeg or none? I don't have a LJ3390 yet and I have not been able to reproduce the problem on a LJ3380. If it fails on the network, I may be able to troubleshoot the problem over the network. -dave -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of Till Kamppeter > Sent: Monday, February 19, 2007 12:01 PM > To: hplip-devel@lists.sourceforge.net > Subject: [HPLIP-Devel] Scanning problem with HP LaserJet 3390 AIO > > Hi, > > I am scanning with this device via xsane and I have tested > both via USB and via network. > > The preview scan work fine and has no problems. The real scan > into a file or into the viewer principally works, but in the > end of the scan process xsane hangs for a minute or so and > then gives an I/O error. > probably because it runs into a timeout. The scanned files or > the images visible in the viewer are OK. Only problem is that > the GUI of xsane and the viewer gets blocked until the error > message shows up. In addition, the scanner is completely > crashed then and needs to be power-cycled. > > The error windows always tell "Failed to start scanner: Error > during device I/O" > > I have done a > > SANE_DEBUG_HPAIO=8 xsane 2>file & > > and attached the log file. With xsane I have done a more or > less A4-sized scan in 100 dpi grayscale into the viewer. The > viewer showed the picture but was frozen (no redraw when > wiping with another window over it) until the error message > showed up. When the error message showed up I clicked OK and > then closed xsane with "File"/"Quit" in xsane's main window. > > I am using HPLIP 1.7.1. In 1.6.10 the problem did not occur. > > Till > ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Devel mailing list HPLIP-Devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-devel
