Good feedback :) I still cannot reproduce the hang with my LJ3380.
The "number of pages" is a new feature for xsane. Xsane 0.92 did not have this feature. Normally I use "batch" for ADF scanning with scanimage. Can you try ADF scanning with the "batch" setting on in the Advanced menu. -dave > -----Original Message----- > From: Till Kamppeter [mailto:[EMAIL PROTECTED] > Sent: Thursday, February 22, 2007 10:07 AM > To: Suffield, David > Cc: hplip-devel@lists.sourceforge.net > Subject: Re: [HPLIP-Devel] Scanning problem with HP LaserJet 3390 AIO > > > I have done more tests: > > The problem is independent of the color mode (Lineart, Gray, > Color), the compression mode (JPEG, None), and the connection > type (USB, network). > So it is enough if you can reach a device via the network. > > The problem only occurs if the number of pages to scan is > 1 > (field in the upper left of the main window of xsane). > > It occurs when the scanner runs out of pages. > > Either when the number of pages is > 1 and no page is in the > ADF, so that the scanner scans from the glass. It scans the > one page on the glass and crashes afterwards (probably when > trying to scan the second page). > > Or when the number of pages in the ADF is smaller than the > number of pages requested. Then it crashes after scanning the > last page in the ADF. > > If the number of requested pages is 1 or if the ADF contains > at least the requested number of pages, there is no crash. > > The expected behaviour would be a window popping up asking > the user for feeding more pages, either putting them into the > ADF, or changing the page on the glass. If this is not > possible changes in xsane, then at least there should be an > error state reported back to xsane telling that the job > cannot be completed due to lack of pages available in the scanner. > > When I reported the bug in the first place I did not see that > I had the number of requested pages standing on 4 and not on 1. > > Till > > Suffield, David wrote: > > Hi Till, > > I want to make sure I understand the problem. Based on your > feedback > > it looks like the second scan job never gets started and > timeout with > > an error. Sounds like the first scan job hangs the LJ3390. > Is this correct? > > > > Does this happen with any Scan Mode - lineart, grayscale or color? > > > > Does this happen with USB or network? > > > > Are you using flatbed scanning only, no ADF? > > > > How about compression - jpeg or none? > > > > I don't have a LJ3390 yet and I have not been able to reproduce the > > problem on a LJ3380. If it fails on the network, I may be able to > > troubleshoot the problem over the network. > > > > -dave > > > > -----Original Message----- > >> From: [EMAIL PROTECTED] > >> [mailto:[EMAIL PROTECTED] On > Behalf Of Till > >> Kamppeter > >> Sent: Monday, February 19, 2007 12:01 PM > >> To: hplip-devel@lists.sourceforge.net > >> Subject: [HPLIP-Devel] Scanning problem with HP LaserJet 3390 AIO > >> > >> Hi, > >> > >> I am scanning with this device via xsane and I have tested > both via > >> USB and via network. > >> > >> The preview scan work fine and has no problems. The real > scan into a > >> file or into the viewer principally works, but in the end > of the scan > >> process xsane hangs for a minute or so and then gives an I/O error. > >> probably because it runs into a timeout. The scanned files or the > >> images visible in the viewer are OK. Only problem is that > the GUI of > >> xsane and the viewer gets blocked until the error message > shows up. > >> In addition, the scanner is completely crashed then and > needs to be > >> power-cycled. > >> > >> The error windows always tell "Failed to start scanner: > Error during > >> device I/O" > >> > >> I have done a > >> > >> SANE_DEBUG_HPAIO=8 xsane 2>file & > >> > >> and attached the log file. With xsane I have done a more or less > >> A4-sized scan in 100 dpi grayscale into the viewer. The > viewer showed > >> the picture but was frozen (no redraw when wiping with > another window > >> over it) until the error message showed up. When the error message > >> showed up I clicked OK and then closed xsane with "File"/"Quit" in > >> xsane's main window. > >> > >> I am using HPLIP 1.7.1. In 1.6.10 the problem did not occur. > >> > >> Till > >> > > > > ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Devel mailing list HPLIP-Devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-devel
