Hello All,

I run a small PC business and for the last 2 years I have been setting 
up Linux machines for my customers.  They have in general been very 
happy.  However, I have had a serious recurring issue with HP 
Multifunctions during that time.  They just stop printing and refuse to 
work further unless the printer is removed from cups and re-added.  The 
problem has been observed in MEPIS and SUSE in various versions (with 
different kernels, kde versions, cups versions and so on) since I 
started deploying Linux.  It seems that the user scans something using 
Kooka and after that the printer refuses to print.  It is probably not 
Kooka specifically, but since it comes with KDE-based distros it is what 
my users have been using.

I wish I could give more information but I do not have access to the 
system in question at this point.  Has this problem been observed 
before?  HPLIP version on the latsystem that has failed with HPLIP 
1.6.9, 1.6.10 and the distro is SuSE 10.1

Thanks

PS. I don't really know much about mailing lists so I will just post 
this and hope for the best.  Is there any more direct way to talk to one 
of the developers and I can probably give more info.

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