Hello. Without having a system with the problem it's rather hard to troubleshoot.
Although if it happens again; Run hp-check and post the output. Run "tail -f /var/log/messages" and try to print and post any errors. Set the cupsd.conf loglevel to debug, restart cups, then "tail -f /var/log/cups/error_log" try to print and post that log as well. I haven't heard of this before specifically so I'd like to get more information if this happens again. Thanks. (and I am one of the developers) Aaron On 12/1/06, NanoScale Administrator <[EMAIL PROTECTED]> wrote: > Hello All, > > I run a small PC business and for the last 2 years I have been setting > up Linux machines for my customers. They have in general been very > happy. However, I have had a serious recurring issue with HP > Multifunctions during that time. They just stop printing and refuse to > work further unless the printer is removed from cups and re-added. The > problem has been observed in MEPIS and SUSE in various versions (with > different kernels, kde versions, cups versions and so on) since I > started deploying Linux. It seems that the user scans something using > Kooka and after that the printer refuses to print. It is probably not > Kooka specifically, but since it comes with KDE-based distros it is what > my users have been using. > > I wish I could give more information but I do not have access to the > system in question at this point. Has this problem been observed > before? HPLIP version on the latsystem that has failed with HPLIP > 1.6.9, 1.6.10 and the distro is SuSE 10.1 > > Thanks > > PS. I don't really know much about mailing lists so I will just post > this and hope for the best. Is there any more direct way to talk to one > of the developers and I can probably give more info. > > ------------------------------------------------------------------------- > Take Surveys. Earn Cash. Influence the Future of IT > Join SourceForge.net's Techsay panel and you'll get the chance to share your > opinions on IT & business topics through brief surveys - and earn cash > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > _______________________________________________ > HPLIP-Help mailing list > HPLIP-Help@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/hplip-help > -- I don't care, I'm still free - You can't take the sky from me. ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
