Can you run:

tail -f /var/log/messages

Then try running xsane again and post any errors in the /var/log/messages.

A

On 1/7/07, Guido Milanese <[EMAIL PROTECTED]> wrote:
> I do apologize because I post again on the same subject, having asked help
> more than one year ago.
> On a Mandriva 2006, I was not able to scan. The solution was to install hplip.
> Now I installed a new Mandriva 2007, and, as I normally prefer, I did not
> upgrade but I installed from scratch. Hplip was installed by default, version
> 1.6.9. Great printing, no scanning. Xsane could not find it.
> I checked the file /etc/sane.d/dll.conf and uncommented the line containing
> hpaio. No success.
> The error message I get from hp-toolbox is (translating from Italian, so the
> wording won't be perfect):
>
> It is not possible to open hpaio:/usb/OfficeJet_5110?serial=CN3ANB107X2Q
> Operation not permitted.
>
> Running xsane directly (user or root) the anser is "No scanner found".
> sane-find-scanner : "No USB scanners found." No difference if I log as root.
> scanimage -L outputs "No scanners were identified."
>
> I also tried to  specify the URI as suggested in the "troubleshooting" page at
> hplip.sourceforge.net, but the answer is the same as from hp-toolbox
> (operation not permitted).
>
> Sorry, I'm lost again...
> guido, italy
>
> ------------
> Guido Milanese
> http://www.arsantiqua.org
>
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