You may need to re-install hplip after your upgrade.  You may want to
install the latest version of hplip as well.

A

On 7/17/07, Stepan Roh <[EMAIL PROTECTED]> wrote:

I upgraded from Slackware 11.0 to Slackware 12.0 and HPLIP stopped
working.

Printed jobs are forever in a "Processing" state and hp-toolbox gives
this:

HP Linux Imaging and Printing System (ver. 1.7.4a)
HP Device Manager ver. 6.2

Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

toolbox [ERROR]: Unexpected error in Device class.
toolbox [FATAL]: Traceback (innermost last):
   File "/usr/local/share/hplip/ui/devmgr4.py", line 818, in
ContinueDeviceListRefresh
     callback=self.callback)
   File "/usr/local/share/hplip/base/device.py", line 575, in __init__
     self.queryModel()
   File "/usr/local/share/hplip/base/device.py", line 667, in queryModel
     self.xmitHpssdMessage("QueryModel", {'device-uri' : self.device_uri
,})
   File "/usr/local/share/hplip/base/device.py", line 653, in
xmitHpssdMessage
     payload, other_fields, timeout)
   File "/usr/local/share/hplip/base/msg.py", line 165, in xmitMessage
     raise Error(ERROR_INTERNAL)
  Error: ('Unknown internal error', 99)

hp-check reports this error:

Checking for library dependencies...
Checking for libsnmp...
  [ERROR]: Not found.

However I think it is harmless, because this component is listed on web
site as optional.

/usr/lib/cups/backend/hp gives this:

direct hp:/usb/Photosmart_C3100_series?serial=MY71ND432V04P9 "HP
Photosmart C3100 series" "HP Photosmart C3100 series USB MY71ND432V04P9
HPLIP" "MFG:HP;MDL:Photosmart C3100 series;CLS:PRINTER;DES:Photosmart
C3100 series;SN:MY71ND432V04P9;"

Printer is listed by lsusb and was seen by system when switched on:

Jul 17 23:00:28 penguin kernel: usb 1-3: new high speed USB device using
ehci_hcd and address 2
Jul 17 23:00:28 penguin kernel: usb 1-3: configuration #1 chosen from 1
choice
Jul 17 23:00:29 penguin kernel: drivers/usb/class/usblp.c: usblp0: USB
Bidirectional printer dev 2 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5611
Jul 17 23:00:29 penguin kernel: usbcore: registered new interface driver
usblp
Jul 17 23:00:29 penguin kernel: drivers/usb/class/usblp.c: v0.13: USB
Printer Device Class driver
Jul 17 23:00:30 penguin kernel: Initializing USB Mass Storage driver...
Jul 17 23:00:30 penguin kernel: scsi2 : SCSI emulation for USB Mass
Storage devices
Jul 17 23:00:30 penguin kernel: usbcore: registered new interface driver
usb-storage
Jul 17 23:00:30 penguin kernel: USB Mass Storage support registered.
Jul 17 23:00:35 penguin kernel: scsi 2:0:0:0: Direct-Access     HP
Photosmart C3180 1.00 PQ: 0 ANSI: 2
Jul 17 23:00:35 penguin kernel: sd 2:0:0:0: Attached scsi removable disk
sda
Jul 17 23:00:35 penguin kernel: sd 2:0:0:0: Attached scsi generic sg0 type
0
Jul 17 23:01:03 penguin hpiod: removing usblp driver interface=1 for
hp:/usb/Photosmart_C3100_series?serial=MY71ND432V04P9 io/hpiod/device.cpp
504
Jul 17 23:01:03 penguin kernel: drivers/usb/class/usblp.c: usblp0: removed

Kernel version is 2.6.21-5 and I am using udev.

I am out of ideas, please help.

Please CC me, because I am not subscribed.

Have a nice day.

Stepan Roh

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