On Thursday 04 Oct 2007, Hosszu, John wrote: > When you uninstalled, did you delete the unpacked directory the .run > file created? > Yes
> What do you mean by 'US hasn't registered in the menu'? > The menu should show System > Configuration > Printing > HP Printing Tool (or something like that) but that did not get added in. > And > > 'service hplip status'? > That should have returned that hplip is running. However, it didn't. It said 'Cannot find hplip service'. It appears that it can't find /etc/init.d/hplip - which doesn't exist. Anne > > jh > > > -----Original Message----- > From: Anne Wilson [mailto:[EMAIL PROTECTED] > Sent: Thursday, October 04, 2007 11:41 AM > To: Hosszu, John > Subject: Re: [Hplip-help] Lost print ability after accidental update > > On Thursday 04 Oct 2007, you wrote: > > No worries...thanks!.. > > I don't know what has gone wrong now. I've tried twice, removing > everything with the uninstall commands then re-installing from the run > file. Both times the UI hasn't registered in the menu, and both times > 'service hplip status' tells me that it can't find hplip. > > I'll do nothing more until you've had time to think about this. Maybe it's > time to try the .tar.gz, but I'll wait for your comments. > > Anne > > > jh > > > > > > -----Original Message----- > > From: Anne Wilson [mailto:[EMAIL PROTECTED] > > Sent: Thursday, October 04, 2007 10:49 AM > > To: hplip-help@lists.sourceforge.net > > Cc: Hosszu, John > > Subject: Re: [Hplip-help] Lost print ability after accidental update > > > > On Thursday 04 Oct 2007, Hosszu, John wrote: > > > I just saw your post from the hp-check in the maillist. > > > > Sorry - sometimes I forget to 'reply to all'. > > > > > If you have not yet reinstalled....then do worry about doing all that. > > > > Too late :-) I had just removed it. It's currently re-running the .run > > install, since that seemed OK, according to the hp-check. > > > > > Just > > > kill the 'hpiod' process as its not needed. Make sure your 1.6.x > > > package is not installed. > > > > I'm going to do a re-boot. as re-starting the printer hasn't brought up > > the UI. I'll check then whether hpiod is running. chkconfig doesn't > > show it as a controlled process. > > > > > Lets try this, remove all your cups queue's related to the C71xx > > > > OK - is it safe to leave the one used by the remote box, or will that not > > be needed once we have this right? > > > > > and run as > > > root, > > > > > > # hp-setup > > > > > > That will walk you through setting up a printer. See if that queue does > > > what you need for your various apps. > > > > > > :) > > > > I'll be back in a few minutes with a progress report. > > > > Anne > > > > > jh > > > > > > > > > -----Original Message----- > > > From: Anne Wilson [mailto:[EMAIL PROTECTED] > > > Sent: Thursday, October 04, 2007 7:27 AM > > > To: hplip-help@lists.sourceforge.net > > > Cc: Hosszu, John > > > Subject: Re: [Hplip-help] Lost print ability after accidental update > > > > > > On Thursday 04 Oct 2007, Anne Wilson wrote: > > > > On Thursday 04 Oct 2007, Anne Wilson wrote: > > > > > The install ran without any error messages. I can now scan. > > > > > Unfortunately I still can't print. All jobs show up in > > > > > localhost:631 as 'stopped'. Attempting to print a scanned image > > > > > from Gimp shows the correct printer recognised, but I get the > > > > > message > > > > > > > > > > lp: The printer or class was not found > > > > > > > > Correction - > > > > > > > > I can print from kmail. > > > > > > > > I cannot print from Gimp - error message as above. > > > > > > > > From Gwenview the file was created and sent to CUPS. It appeared > > > > as 'processing' and disappeared. When I checked complete jobs it > > > > said it had been cancelled. > > > > > > I have been attempting to gather information. This is what I've > > > discovered so far; > > > > > > Although printing from kmail succeeded once, now all jobs are reported > > > as 'stopped' > > > > > > Test page from localhost:631 succeeds > > > > > > Test page from kprinter: > > > Photosmart_C7100 "/usr/lib/cups/filter/foomatic-rip failed" > > > > > > Test page from hplip fails > > > > > > Printerdrake says it uses GhostScript + hpijs (recommended) whereas > > > hplip says foomatic + hpijs > > > > > > Manually set up printer on another box (working) shows Device: > > > socket://192.168.0.3. > > > Queue set up by hplip shows Device: > > > hp:net/Photosmart_C7100_series?ip=192.168.0.3 > > > > > > Reset printer in Gimp - pointing to printer queue C7100 (set up by > > > hplip) - succeeds > > > > > > service hplip status > > > hpiod (pid 2279) is running... > > > hpssd is stopped #Is this correct? > > > > > > I hope this gives some much-needed pointers :-) > > > > > > Anne > > > > > > > Anne > > > > > > > > > What next? Thanks > > > > > > > > > > Anne > > > > > > > > > > > jh > > > > > > > > > > > > Anne Wilson wrote: > > > > > > > On Wednesday 03 Oct 2007, Hosszu, John wrote: > > > > > > >>> I already have it in my /home/anne/Downloads directory. > > > > > > >>> > > > > > > >>> I did that, when I installed it before. It put everything in > > > > > > >>> the Download directory. Is that really the best place, or > > > > > > >>> should I move the file to /opt/? > > > > > > >> > > > > > > >> This is fine. IF you want to be able to uninstall after this > > > > > > >> just keep those files around anywhere you can remember. > > > > > > >> > > > > > > >>> I went through without any errors, IIRC, so it should do > > > > > > >>> again. I'll do > > > > > > >>> > > > > > > >>>> the actual instal in the morning, though. Working late in > > > > > > >>>> the evening > > > > > > >>> > > > > > > >>> seems to make me have too many PEBCAKs :-) > > > > > > >> > > > > > > >> No problem, whenever you get time. > > > > > > >> > > > > > > >>> It's the Photosmart C7180 All-in-One. > > > > > > >> > > > > > > >> The C7100 series ppd file is what you need. > > > > > > >> > > > > > > >>> I'll report back in the morning. These time-zones are a > > > > > > >>> nuisance > > > > > > >>> > > > > > > >>> :-) > > > > > > >> > > > > > > >> Again no problem. Its about 1:15pm here where I am as of > > > > > > >> sending this. So whenever is good for you. > > > > > > >> > > > > > > >> Thanks > > > > > > > > > > > > > > Couldn't resist it :-) > > > > > > > > > > > > > > All went well, although I had to run as root because I moved > > > > > > > the run file to /opt/. When it finished I could scan, but not > > > > > > > print. > > > > > > > > > > > > > > I knew I shouldn't have done it at this time of night :-) I > > > > > > > decided that I should remove all the printer queues from > > > > > > > localhost:631 then run the install. I got > > > > > > > > > > > > > > warning: A previous install of HPLIP is installed and/or > > > > > > > running. error: The previously installed version of HPLIP may > > > > > > > conflict with the new one being installed. > > > > > > > error: It is recommended that you quit this installer, and > > > > > > > manually remove HPLIP before continuing. > > > > > > > > > > > > > > So I tried > > > > > > > > > > > > > > make uninstall > > > > > > > make: *** No rule to make target `uninstall'. Stop. > > > > > > > > > > > > > > This time I will definitely leave it until morning. Question > > > > > > > is, though, what do I do now? > > > > > > > > > > > > > > It looks as though my attempts to help myself have just dug me > > > > > > > in deeper > > > > > > > > > > > > > > :-( > > > > > > > > > > > > > > Anne
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