Greetings Red Hat Partners, Late this Friday evening, US time, we will complete the process of transitioning the login credentials used for hardware certification activities from Red Hat Bugzilla accounts to Red Hat Customer Portal single sign-on (SSO) logins. After the change is made, new requests, in-progress requests, and closed requests will all be accessed by logging to the certification website (https://hardware.redhat.com) or the certification test suite with SSO credentials. Bugzilla logins will no longer provide the access necessary for certification activities. Directions for logging in to the certification site and test suite using SSO can be found below.
Note: You can confirm that the new login method has gone live by viewing the banner at the top of the hardware certification website (https://hardware.redhat.com). The text there will clearly indicate that SSO accounts are the only credentials accepted for logging in: Public access to Red Hat’s Certified Solutions catalog has moved to the Red Hat Customer Portal. Partners should continue to use this site to certify their solutions by logging in using their SSO credentials. Please reach out to the organization administrator for your company to have an SSO login created if you do not yet have one, and then ask your Red Hat representative to enable that login for use with certification. More information on this process can be found immediately below in the section entitled "How do I obtain and enable my SSO credentials for certification?". How do I obtain and enable my SSO credentials for certification? ---------------------------------------------------------------- If you do not have one already, an SSO login can be obtained through a Red Hat Customer Portal organization administrator for your company. The SSO login creation process is detailed below in the section entitled "How does an organization administrator add an SSO login?". Please contact your engineering account manager, engineering partner manager, or technical account manager for assistance if you do not know your organization administrator. It is important that you use a login associated with your company and not a personal one for security reasons. After obtaining an SSO login, contact your engineering account manager, engineering partner manager, or technical account manager to have it enabled for certification. You will need to request enablement even if you did not need to request a new SSO login. How do I log in to the certification site using SSO? ---------------------------------------------------- At the top of every page on the Red Hat website is a bar that contains, among other things, a search icon, a login icon, and a preferences icon. Go to the Red Hat Hardware Catalog at https://hardware.redhat.com, click the login icon, and provide your SSO credentials to log in. How do I log in to the certification test suite using SSO? ---------------------------------------------------------- The certification tool has a login link at the top right of the web page. Provide your SSO credentials after clicking there to log in. How does an organization administrator add an SSO login? ---------------------------------------------------------- At the top of every page on the Red Hat website is a bar that contains, among other things, a search icon, a login icon, and a preferences icon. Go to the Red Hat Customer Portal at https://access.redhat.com, click the login icon, and provide your SSO credentials to log in. Once logged in, click your name where it appears at the top of the page and select the "User Management" menu item under the "Red Hat Account" heading. Click the "Add new user" link on the next page when it loads. Fill out the requested information for the new user when prompted. We recommend using an email address as the login name as those are unique within your company. Under the "Customer Portal Access Permissions" section, we recommend checking at least the "Download Software and Updates" option so that the person using the login can download Red Hat Enterprise Linux and the test suite from the Portal. When all the fields are filled in, click the "Save" button to create the new user. Either you or the user for whom the login was created will then need to contact contact the appropriate engineering account manager, engineering partner manager, or technical account manager at Red Hat to have the newly-created login enabled for certification. How does an organization administrator deactivate or reactivate a login? --------------------------------------------------------------------------- Logins should be deactivated whenever a person no longer needs to be able to download software or submit certification requests on behalf of your company. To begin, log in to the Red Hat Customer Portal and click the "User Management" menu item as described in the previous section. Find the username with the filter, if necessary, and check the checkbox next to the name. Click the "Deactivate" button at the bottom of the page to deactivate the user. Their login will be deactivated immediately and appear on the "Inactive" tab of the User Management page the next time you load the page. Should you wish to reactivate a login, find it on the "Inactive" tab using the filter, if necessary, and check the checkbox next to the name. Click the "Activate" button to reactivate the user. The login will be reactivated immediately and appear on the "Active" tab the next time you load the User Management page. How can multiple people work on the same certification request? ------------------------------------------------------------------ When we used Bugzilla for authentication, the easiest way for multiple people to work on the same certification request was to use a shared login. With support for group access controls, one of the benefits of SSO authentication, all members of a company that have certification permissions added to their SSO login will be able to access all of their company's in-progress and closed certs. You will no longer need a shared login to achieve this, though you may create and use a shared SSO login if that is your preferred login method. Will I need to register my systems with the Portal or be connected to the Internet to perform certification after SSO support is enabled? ------------------------------------------------------------------------- You will not need to register systems in order to perform certification. In fact, we continue to recommend against registration of the system under test (SUT) during certification activities. A registered system could pull down the latest kernel, for example, when you install, which will affect the certification listing status. We are not adding an Internet connection requirement at this time. You may continue to perform certification on systems that are disconnected from the Internet and use a separate, connected system to upload test results to the Hardware Catalog. If you have any questions or comments about the change to SSO, please contact your engineering account manager or engineering partner manager for assistance. - The Red Hat Certification Team -- Hwcert-announce-list mailing list [email protected] https://www.redhat.com/mailman/listinfo/hwcert-announce-list
