>Why is it so much easier to post a question here and wait for a resonse >than to pick up a phone or write an email to the vendor? Many times >that conversation with the vendor will give you additional information >you would never get from posting to the list.
That's easy to answer. Whenever I call SAS here in Germany, nobody at their phone lines is able to answer any question. When they hear we're running SAS on z/OS, they all back off and tell me that someone will get back to me. Despite several requests, I never got the apparent one and only z/OS SAS guy to call me for a discussion. All I ever get are emails that never address the problem I have. Thanks, but I pass their software support any day! Regards, Barbara Nitz -- GMX DSL = Maximale Leistung zum minimalen Preis! 2000 MB nur 2,99, Flatrate ab 4,99 Euro/Monat: http://www.gmx.net/de/go/dsl ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
