David,

I was on the pilot for the LMDS web submission. Several of us requested that 
IBM provide a methodology that would allow for automation by default. 
*Sub-capacity MSUs, even unadjusted, are better than missing the 9th of the 
month deadline and getting invoices bearing full capacity charges.* 

I proposed that the SCRT team set up a FTP server that would automate the 
sending of the reports directly from the host without the hassle of the 
download to the PC. Then I could come in through the web interface and when I 
select browse, only my reports would be visible to me and I could adjust and/or 
confirm them as appropriate. But should I fail to do confirm them, have them 
submitted as is from the FTP server (for the reasons stated above). 

However, let me affirm that I totally agree with you about the human review 
process. But, failing that review, still allow for automated submission. If you 
need to, categorically state that unconfirmed reports *will not* be adjusted 
for any reason whatsoever.


Bob Richards
VP, Enterprise Technologist
Enterprise Technology Infrastructure
SunTrust Banks, Inc.
(404) 575-2798 

 -----Original Message-----
From:   IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED]  On Behalf Of 
David J. Chase
Sent:   Thursday, September 15, 2005 11:12 AM
To:     [email protected]
Subject:        Re: SCRT

IBM STRONGLY discourages automating the e-mail submission of SCRT
Reports. It is very important that customers review their Sub-Capacity
Reports each month with a team including software asset management,
capacity planning, system programmers, procurement, etc., to ensure
that the values on the Sub-Capacity Report represent accurate and fair
billable MSUs prior to submitting the report.  If the customer
determines that any of the reported values are inflated due to an
unusual circumstance, such as a looping program, they should follow
the override process documented in the SCRT User Guide
(http://ibm.com/zseries/swprice/scrt/pdf/scrt_user_guide.pdf).

What everyone needs to understand is that when you submit your SCRT
reports to IBM you are submitting a Firm Order.  The MSU values cannot
be changed a month or two afterwards if you were to later notice an
error once you received your invoice.

Because this manual review step is so crucial, IBM will not assist SCRT
customers in building automated solutions which do not contain a process
for human review of the reports.  We are always open to suggestions from
our customers about how we can help make processes such as these easier.

--     David J. Chase, WW zSeries Software Sales
--    IBM 18th Fl, 11 Madison Ave, NYC, NY  10010 
  
  
  
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