On 29 Apr 2010 07:14:25 -0700, in bit.listserv.ibm-main you wrote: >----- Original Message ----- >From: "Pinnacle" <pinnc...@rochester.rr.com> >Newsgroups: bit.listserv.ibm-main >Sent: Thursday, April 29, 2010 9:50 AM >Subject: ETR is down > > >> FYI, >> >> Getting "internal error occurred" trying to submit an ETR. >> >> Regards, >> Tom Conley >> > >Called IBMLink support in Bangalore, and found out my problem. Before I >even finished saying, "internal error has occurred, I was told to "remove >all special characters" from the ETR, "remove excess blank lines", and >"shorten long sentences". I had copied in a panel, and the underscores at >the top of the panel below the menu were all changed to cent signs. I >deleted all the cent signs, and viola! My ETR submitted. > >I did mention to the Level 1 person that an error message telling me to >"remove all special characters" would have been more helpful than "internal >error has occurred".
Looking at this and the shop z postings, I wonder if the people responsible for both have heard about RAS. To have an application refuse input because of a special character in 2010 is archaic and counter productive because the special character may be part of the data needed to fix the problem. I have never had the Microsoft Update site show as unavailable. Is there something wrong here? > >I love IBMLink. > >Regards, >Tom Conley > >---------------------------------------------------------------------- >For IBM-MAIN subscribe / signoff / archive access instructions, >send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO >Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
