We have  DR support in our software, but I was under the impression that most 
of the DR sites were running the OS under VM and they simulated the serial 
anyway.

I suppose their are sites that do not run the DR under VM, but don't the sites 
who don't run under VM know the serial number ahead of time, and wouldn't it be 
already built into the software, or they have a already setup job to enter the 
new serial(s)?  I know I would have it set up if it were me.

This also has nothing to do with the question, but I have always thought that 
the vendor should be compensated for support of the DR testing anyway.  (this 
will probably cause a lot of angry responses).  It's a separate processor and 
the vendor has to support a problem that might occur on it just like they would 
if it were the primary processor, which may not have the issue.  If that were 
the case, then the vendor has to support your DR test for free.  Now if you are 
paying $50k for the software, it's probably a reasonable expectation, but if 
you are paying $2K to $5K it's not as reasonable.  

I received an email between my last response and this one that said (a lot of 
things, but basically) that many sites (the grater percentage) don't know what 
they pay for their software because a) it's done by another department or their 
boss, or b) they only think about it when they first license the product and 
don't think about the cost involved until they either run low on budget and are 
trying to save some amount or they have a problem that makes them unhappy with 
the product that they are currently paying for.

Is that true across the board with you people?

Brian


On Thu, 29 Dec 2011 17:39:58 -0500, Scott Ford <[email protected]> wrote:

>ZMan I am pretty well versed in pc/unix/mf and learning Appleseed...
>Btw I wasn't a fan of CPU/serials because DR was such a pita without new 
>product patches,etc for new CPUs..
>
>Sent from my iPad
>
>On Dec 29, 2011, at 2:40 PM, zMan <[email protected]> wrote:
>
>> On Thu, Dec 29, 2011 at 10:25 AM, Scott Ford <[email protected]> wrote:
>>> As A vendor I understand the CPU/serial situation but one has to consider 
>>> the less than honest customers and 'yes' I have experience that also
>>>
>>> Sent from my iPad
>>
>> ...points to the liabilities of communicating using mobile devices? :-)
>> --
>> zMan -- "I've got a mainframe and I'm not afraid to use it"
>>
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