John,
Me either ,  I would have thought the vendor had the tools. Sounds like they 
want u to pay to have it done.

Regards,
Scott ford

Sent from my iPad

On Jan 1, 2012, at 9:01 PM, John McKown <[email protected]> wrote:

> On Sun, 2012-01-01 at 12:23 -0500, Scott Ford wrote:
>> Brian,
>> Yep the India support get back to you doesn't set well with me as a vendor.
>> We get back to our customers ASAP. Also want to add, don't expect the
>> Support to know anything. Been on the phone with a certain ISP and had
>> to tell them how to shoot the problem.
>> 
>> Regards,
>> Scott
>> 
>> Sent from my iPad
>> 
> 
> Not just India, per se. It's the vendor, regardless of country. 
> 
> We in z/OS support, for some reason, are tasked with a distributed
> application, which replaced a z/OS application. It runs on a Tomcat
> server on Linux, and a Windows server. It uses Oracle as some sort of
> "index" for data files kept on a NAS box. They also support the
> application using MS SQL. We want to convert from Tomcat/Linux with
> Oracle to Tomcat/Windows with MS SQL (I don't know why). The vendor DOES
> NOT KNOW HOW TO DO THIS! They are asking us for things like the Oracle
> schema ( or maybe its the data: 3 Terabytes). WHAT??? It's __their__
> schema. They don't know how to copy the data in the Oracle database into
> an MS SQL database. I'm not really in this discussion, so maybe I'm
> missing something. And don't intend to try getting into, because our
> DBAs are now outsourced. I really don't want to bother with that
> headache of talking to the US reps of a Dutch company to tell an
> outsourced DBA what needs to be done. Oh, my. I'm would be homicidal in
> about 5 minutes. I don't suffer fools gladly. 
> 
> 
> 
> -- 
> John McKown
> Maranatha! <><
> 
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