We have an in-house monitoring system on zOS that detects significant events (very broadly defined) - batch and online-, logs them, uses an external table to lookup who to notify via a complex masking system, and notifies them. Notification uses SMTP. That allows direct interface to vendors whose devices support SMS via SMTP. E.g. major pager vendors and cellphone vendors have such interfaces in US Canada and EU. It also allows use of "maillists" in the email system.
Only downsides are vendor response time and firewalls. The system is on all lpars/plexes (except the sandboxes) in all data centers. The logs are consolidated and coordinated, as are the tables - they exist locally on each lpar/plex but are in sync with the "mother ship". I created an interface so that any system (e.g. *nix, M$W) that can "touch" zOS (NDM, FTP, MQ, etc) can use the notification system, including the filtering part. Cobol/CICS/MQ plus vendor tools (e.g. Fault Analyzer) to connect to SRM and Endevor. As much as possible, the system is external table driven. Only some of the filtering algorithms are "hard code". The contact number is in the message so that in special cases (e.g. DR) there is indication of who/where is the controlling site. Otherwise the plex indicates country. ----------------------------------------- The information contained in this communication (including any attachments hereto) is confidential and is intended solely for the personal and confidential use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this communication in error and that any review, dissemination, copying, or unauthorized use of this information, or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail, and delete the original message. Thank you ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
