Not at all a stupid idea, John. There are many shops that already do that
sort of thing and many ways to do it.

As an aside, there are some organizations that handle "third shift" support
from some part of the world where/when it's first shift. That can be done
within the company itself (typically if it's a global multi-national sort
of company) or on a contract basis. That's been true for decades, and not
just in IT. To pick a random combination, between Los Angeles, Sydney, and
London you can have continuous support coverage, and it's never an
"unreasonable" hour of the night.

--------------------------------------------------------------------------------------------------------
Timothy Sipples
Resident Enterprise Architect (Based in Singapore)
E-Mail: [email protected]

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