> -----Original Message----- > From: IBM Mainframe Discussion List > [mailto:[EMAIL PROTECTED] On Behalf Of Matt Simpson > Sent: Friday, March 03, 2006 12:22 PM > To: [email protected] > Subject: Re: Unusual FTP request. > > > In article > <[EMAIL PROTECTED]>, > [EMAIL PROTECTED] (McKown, John) wrote: > > > If the "ftp processor" has a problem, then the "ftp team" > > would be alerted that an ftp failed. The "ftp team" would be able to > > look at the ftp output and hopefully determine what failed, why, and > > then fix it. This would releave the normal programmers from being > > called. These people: (1) don't have the authority on the > ftp server to > > see what the problem might be, if the problem is there; (2) > don't know > > how to determine if the problem is on the server or the > z/OS side; (3) > > don't want to be responsible for ftp processing at all. > > How about just changing the documentation for the job to say > that if it > fails in the ftp step, to call the ftp team instead of the normal > programmers? >
Hum, that is actually a fairly good idea. Now, to see if our Production Control people can implement it. The reason that I say that is that each support group's jobs start with a specific prefix. So Prod Control looks at the first 4 characters of the job which "failed" and call that group. I don't think that they actually refer to any external documentation on the job to determine who to call. So the apps person would get called, look at the job, see that it was the ftp step, then ask that the "ftp team" be called instead. The apps people would like to avoid being woken up just to determine "not my problem." That I can well understand! -- John McKown Senior Systems Programmer UICI Insurance Center Information Technology This message (including any attachments) contains confidential information intended for a specific individual and purpose, and its content is protected by law. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this transmission, or taking any action based on it, is strictly prohibited. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
