Ed 

I actually agree with parts of your argument but as an outsider you lose a
lot of credibility with your constant negative ranting about SHARE. Was it
not you who told a poster to refrain from constantly reminding us of his
ex-wife?  Perhaps you should heed your own advice and substitute 'ex-wife'
for 'SHARE'.  Put it behind you and move on.

Having only attended SHARE once in the past 10 years I still manage to avail
myself of the information that is out there be it via the internet or
otherwise.

However, and this is where I share (pun intended) your feelings.  IBM lost a
great deal when in the 80's they swapped the role of SE (systems engineer)
with that of SE (sales expediter). Sadly they lost even more when the
dropped the role altogether because the latter SE, whilst less qualified
than their predecessor, still maintained an open line of communications with
the customer.  That line of communication has now gone completely which is a
great pity. There is now no consistency in how customers receive information
or in the information received.

Jim S.



-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf
Of Ed Gould
Sent: 14 March 2006 04:38
To: [email protected]
Subject: Re: IBM APAR

On Mar 13, 2006, at 10:28 AM, Imbriale, Donald (Exchange) wrote:


> Ed, pay attention.  John could not have stated it any more
> clearly : "Of
> course it's not limited to SHARE attendees."
>
> But you come right back and say that it is.
>

Of course the only people who know about it are SHARE people or
someone that has attended SHARE and has told friends.  Don't assume
that if you don't attend SHARE people are suppose to know about a new
offering IBM has. Since IBM as essentially disconnected itself from
day to day contact with the user community (call 1-800-..... for
service) there is no way (that I have seen) for IBM to communicate
with the typical sysprog (let alone most managers). Like I said there
needs to be an avenue for communication, personally I think HOLDDATA
is the best way. Then it gets to the people who need it the most
although I do like the idea of flash's it needs better coverage than
what it has been given. Before someone on here mentioned it I had
never heard of it. I asked a couple of friends that have been in the
sysproging business over 20 years and they had not heard of it either
(of course they don't attend SHARE, either). This may be a fluke but
somehow I don't think so.

Ed


> --------------SNIP---------------

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