I had a request from a client today, asking when CA-1 would stop being delivered in SMP/e format and would be a simple library-download. From my other talks with clients, I thought everyone wanted products delivered in SMP/e format. And this was the first time I had seen a request to go backwards to simply giving people a loadlib that they could refresh on a monthly/quarterly basis as required. This client pointed to a number of other products that do not use SMP/e and he felt SMP/e way to cumbersome to deal with (obviously, he was in charge of OEM products and not maintenance to the operating system itself). Still, I have to ask, would clients prefer to have an optional non-SMP/e installation procedure even when it means having to download a fresh copy of the product in order to apply maintenance?
I am not saying I can change the packaging of CA-1 by myself, but if many clients are interested it is something I can push for. I have just never seen a request like this before. Russell Witt CA-1 Level-2 Support Manager ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
