Russell,
I would suggest that you decline the request and say that since CA-1
"interacts" and is IBM module dependent it is in the best interest of
all parties to be in a deliverable state which facilitates IBM
maintenance.
Ed
On Sep 11, 2006, at 11:12 PM, Russell Witt wrote:
I had a request from a client today, asking when CA-1 would stop being
delivered in SMP/e format and would be a simple library-download.
From my
other talks with clients, I thought everyone wanted products
delivered in
SMP/e format. And this was the first time I had seen a request to go
backwards to simply giving people a loadlib that they could refresh
on a
monthly/quarterly basis as required. This client pointed to a
number of
other products that do not use SMP/e and he felt SMP/e way to
cumbersome to
deal with (obviously, he was in charge of OEM products and not
maintenance
to the operating system itself). Still, I have to ask, would
clients prefer
to have an optional non-SMP/e installation procedure even when it
means
having to download a fresh copy of the product in order to apply
maintenance?
I am not saying I can change the packaging of CA-1 by myself, but
if many
clients are interested it is something I can push for. I have just
never
seen a request like this before.
Russell Witt
CA-1 Level-2 Support Manager
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