>Does all your work get done? NO!
>Importance 4 & 5? You can't get your most important work to run? Since when is 4 & 5 the most important? IMP=1 is the most. >Including the cost of work that doesn't finish on time. That is hard to quantify. >(We are out-sourced, with all that entails) >Including service level agreements? They are making the SLA's. We just aren't getting the job done! We have critcal Batch that must complete before Online can come back up in the morning (don't ask). It meets the SLA, but if it comes up after a certain time (one hour earlier), the down-stream effects are huge. When in doubt. PANIC!! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
