On Tue, 14 Nov 2006 15:58:56 -0500, Bruce Black <[EMAIL PROTECTED]> wrote:
> >Good analogy! People tend to give pain numbers based on the highest >pain they have ever experienced. > >Similarly, someone who has never experienced a "system down" condition >may consider any serious problem to be SEV1. > But that analogy is easily carried too far. Usually the pain numbers are based "worst immaginable", and I have a very good imagination. No pain is "worst" because worst can always be "like this only worse". On the other hand, "system down" is pretty clear. I guess it you can fudge on what you are willing to call "system" and perhaps whether "down" applies to a yoyoing system, but if you cannot run business-critical processing, your system is down; if you can, it isn't. Ok. That's an oversimplification. How about: If you are relieved to get a possible circumvention at 3 A.M., it's sev1; otherwise, it's not. Pat O'Keefe ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
